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[OFFER] Cisco Press – Cisco Unified Contact Center Enterprise (UCCE)

Friday, December 16th, 2011

Cisco Unified Contact Center Enterprise (UCCE) The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned Gary Ford   Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the [...]

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