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By admin | December 16, 2011
Cisco Unified Contact Center Enterprise (UCCE)
The complete guide to managing UCCE environments: tips, tricks, best practices, and lessons learned
Cisco Unified Contact Center Enterprise (UCCE) integrates multiple components and can serve a wide spectrum of business requirements. In this book, Gary Ford, an experienced Cisco UCCE consultant brings together all the guidance you need to optimally configure and manage UCCE in any environment.
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